Apple AirPods Pro (2nd generation)

The AirPods Pro (2nd generation) with MagSafe Charging Case (USB-C) offer an even smoother experience compared to the original. With touch controls on the stem, you can easily manage playback and adjust volume with a simple swipe. Siri can also read important messages and alerts as they come in with Announce Notifications.³ Audio Sharing⁴ allows you to quickly share a song or show between two sets of AirPods. As expected, the AirPods Pro effortlessly connect to your iPhone or Apple Watch and automatically switch sound between your favorite Apple devices.⁵

• H2 Apple silicon, amazing sound quality with Adaptive EQ.
• Adaptive Audio¹⁶.
• Active Noise Cancellation.
• Transparency mode.
• Conversation Awareness¹⁶.
• Personalised Volume¹⁶.
• Personalised Spatial Audio with dynamic head trackingº.
• Four silicone ear tip sizes for a more customisable fit and seal.
• Touch control lets you adjust volume with a swipe and manage playback functions from the stem.
• MagSafe Charging Case with Precision Finding¹⁵, built-in speaker and lanyard loop˄.
• Up to 6 hours of listening time with Active Noise Cancellation enabled.⁷ Up to 30 hours of total listening time with Active Noise Cancellation enabled, using the case.¹⁰
• AirPods Pro and charging case are dust-, sweat- and water-resistant (IP54)².
• Automatically on, automatically connected.
• Easy setup for all your Apple devices.⁵
• MagSafe Charging Case can be charged with with USB-C, Apple Watch, MagSafe or Qi wireless chargers.

My Byte is committed to customer satisfaction.  Of course there may be times where you may have to return a product to us for all sorts of reasons.  Below are some reasons you may want to return an item and what our policy is.

Change of mind
Should you have  change of mind of purchase, you must state your intent to return purchases within 7 days. You can do this in writing by postal mail or e-mail.  Our address and e-mail details can be found on our contact page.

When we receive the item(s), we will arrange a store credit where you can use within 12 months.  A restocking fee may be applicable depending on the age and condition of the item(s) including packaging. 

You can arrange to return the item(s) by visiting our store in person, or shipping¹ your item(s) back to us.

1 Shipping charges apply to the customer when returning products back to My Byte.

Cancellation of orders purchased online may incur an additional cancellation fee of 2% of the sale order. This fee will be deducted when we process your refund.

Wrong item purchased
If you make a wrong selection that resulted in the purchase of an incorrect item, we are happy to assist you.
You can arrange to return the item(s) by visiting our store in person or shipping² your product back to us.  A restocking fee may be applicable depending on the age and condition of the item(s) including packaging.

2 Shipping charges apply to the customer when returning products to and from My Byte.

Faulty item
Should your item(s) become faulty during the manufacturers warranty period, we are happy to assist you.

The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services.  Under the Law, these Consumer Guarantees cannot be excluded. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure.

Australian Consumer Law does not apply to:

1. Misuse of your product that causes the fault or damage.
2. Change of mind.
3. Wrong item purchased.

You can arrange to return the item(s) by visiting our store in person or shipping³ your product back to us.

3 Shipping charges apply to the customer when returning products back to My Byte.  Where we ship you a replacement or repaired product back to you, My Byte incurs the costs.